Frequently asked questions

Interesting facts about our software solutions for ski schools

About us

What makes Waldhart Software unique?

At Waldhart Software, we combine decades of experience in the winter sports industry with innovative technology. Our solutions are specifically tailored to the needs of ski schools and continuously evolve with the requirements of our customers.

What is the mission of Waldhart Software?

Our mission is to provide ski schools with the best technical tools so they can focus on their core business: teaching people how to ski, snowboard, and engage in other winter sports. We aim to optimize ski school operations and improve guest services through innovative software solutions.

What distinguishes the Waldhart Software team?

Our team consists of experienced and motivated professionals from various fields, including software development, customer support, and marketing. We foster a culture of openness and trust, where every employee is encouraged to contribute ideas and take responsibility. Together, we work on developing innovative solutions for our customers.

How does Waldhart Software support its customers after the purchase?

After purchase, we offer comprehensive support and training. Our team is always available to answer your questions and provide assistance in using our software. Regular updates ensure that you can always use the latest features.

Can I work at Waldhart Software?

Yes! We are constantly looking for talented and motivated employees. If you want to become part of a dynamic team that develops innovative solutions for the ski school industry, check out our current job openings or send us your unsolicited application.

WS SPORTS ski school software

What is WS SPORTS?

WS SPORTS is a comprehensive management software specifically developed for ski schools. It covers all essential business processes, from course bookings and participant management to the accounting of ski instructors.

What are the main functions of WS SPORTS?

The ski school software WS SPORTS offers numerous features, including:

  • Sales in the online shop and central management of offers and bookings,
  • Point of sale (POS) with cash register function,
  • Staff planning and group organization,
  • Address management for guests, employees, and partners,
  • Time tracking for employees and ski instructors.

Is WS SPORTS adaptable to my ski school?

Yes, WS SPORTS is individually configurable. Although it is a standard solution, all modules are adapted to your ski school's way of working during setup.

Can WS SPORTS be used all year round?

Yes, WS SPORTS offers a flexible product catalog and can be used year-round regardless of the activities.

What does the software for ski schools cost?

The costs for WS SPORTS depend on your individual needs. We offer tailored solutions for ski schools of all sizes. Contact us for a personal quote - together we'll find the right package for you.

When does the investment in the WS SPORTS ski school software pay for itself?

The payback period varies depending on the ski school. However, many of our ski schools report a significant increase in efficiency and cost savings in the first season. Thanks to optimized processes and better use of resources, your investment can quickly pay for itself.

Is WS SPORTS only suitable for ski schools?

Although WS SPORTS was specifically developed for ski schools, our system can be flexibly adapted to various outdoor activities. Whether it's a bike, rafting, or cross-country skiing school - contact us, and we'll show you how WS SPORTS can work for your offerings as well.

I run a small ski school. Do I need the complete WS SPORTS solution?

Don't worry, we have the right solution for every ski school size. For smaller ski schools, we offer customized packages that are tailored precisely to your needs. So you benefit from the most important functions without paying for features you don't need.

Guest app mySports

What is the mySports guest app?

mySports is a customer portal in the form of a web app that accompanies ski school guests throughout their entire sports career. It offers electronic tickets, course information, privacy settings, and more.

What advantages does mySports offer guests?

The guest app mySports offers:

  • Electronic course tickets,
  • Course information accessible at any time,
  • Access and editing of personal data,
  • Access to official photos and videos from the ski course,
  • Opportunity to rate the ski school and ski instructors.

Does the mySports guest app support multiple languages?

Yes, the app is multilingual and speaks the language of the guests.

Both apps, WS SPORTS Mobile for ski instructors and mySports for guests, offer innovative solutions to improve organization, communication, and customer service in ski schools.

App for ski instructors (WS SPORTS Mobile)

What is WS SPORTS Mobile?

WS SPORTS Mobile is a web app that allows ski instructors mobile access to all operationally relevant information of the ski school. It simplifies the management of master data, course information, and time tracking.

What functions does the ski instructor app (WS SPORTS Mobile) offer?

The app for ski instructors offers numerous features, including:

  • Viewing and confirming courses,
  • Entering availability,
  • Making reservations,
  • Filling out lesson plans,
  • Documenting participant progress,
  • Viewing and confirming billed hours.

How does my ski school benefit from the ski instructor app (WS SPORTS Mobile)?

The web app for ski instructors enables more efficient organization, saves time through location-independent work, and reduces time spent in the ski school office after courses. It also promotes transparency and improves communication between ski instructors and the ski school.

Online shop and website

Can I manage the online shop myself?

Yes, absolutely! Our online shop system allows you to edit texts and images independently. This way, you stay flexible and can update your offerings at any time.

Can I have my website and online store designed by Waldhart Software?

Our experienced team will develop an individual and modern design for you that fits your ski school perfectly. We attach great importance to user-friendliness, fast loading times and search engine optimization.

How does the dynamic pricing system work?

With our dynamic pricing system, you can adjust prices to demand and the time of booking. Early bookers benefit from lower prices, while you achieve better planning and resource utilization.

Is the online shop connected to the ski school software?

Yes, the online shop is directly connected to the ski school software WS SPORTS. All bookings are automatically transferred to your management system, saving you a lot of time and manual work.

Learning and support

How do I learn to use the WS SPORTS ski school software effectively?

We won't leave you alone with this! In addition to an intuitive user interface, we offer comprehensive training and support. From introductory webinars to personal training sessions - we ensure that you and your team can use WS SPORTS optimally.

How can I contact Waldhart Software support?

You have several options to contact our support:

Is there online help for Waldhart Software products?

Yes, we provide a comprehensive online help with illustrative videos. Our WS Helpdesk is continuously updated and expanded to offer you support around the clock.

Who is my contact person at Waldhart Software?

In addition to our support team, you also have a personal consultant who accompanies you on your journey into the digital future and works with you to optimize your processes.

Is there training for new employees at my ski school?

Yes, we offer training sessions to ensure that you and your team become proficient in using our software. These training sessions can be used for new employees as well as for refreshing the skills of existing team members.

WS Community

How can I benefit from the experience of other ski schools?

We promote exchange within our community. At the annual WS Days as well as at regional ski days and regular webinars, you can network with other ski schools and exchange valuable tips.

What are the WS Days?

The WS Days are an annual event specifically designed for the WS Community. It offers ski schools the opportunity to network, exchange experiences, and learn about the latest developments in the industry.

Marketing and guest communication

Does Waldhart Software also offer support for guest communication?

Absolutely! We provide you with useful templates and tips to effectively inform your guests about new offerings such as Dynamic Pricing. Additionally, we offer a newsletter editorial plan specifically designed for ski schools.

How can I create effective newsletters for my ski school?

We offer you a special newsletter editorial plan for ski schools. This includes fully formulated texts on various topics and occasions, seasonal content, and tips for communicating offers and news. This way, you can provide your guests with relevant information throughout the year.

What marketing support does Waldhart Software offer ski schools?

Waldhart Software offers comprehensive support in the area of marketing for ski schools:

  • Newsletter marketing: We provide a sophisticated editorial plan for the entire year, with fully formulated texts on various topics and occasions.
  • Website and online shop: We help you create and optimize your website and online shop.
  • Search engine optimization (SEO): We improve the ranking and visibility of your website in search engines.
  • Social media consulting: We support you with questions regarding your social media presence.

Our goal is to present your ski school optimally, build long-term customer loyalty, and attract new guests. For individual consultation, you can reach us by phone at +43 5262 64574 or by email at marketing@waldhart.at.

"My Ski School Wimmelbook"

What is "My Ski School Wimmelbook?"

My Ski School Wimmelbook is a unique, interactive children's book specifically developed for ski schools. It combines the joy of discovery with the world of winter sports and offers children an exciting opportunity to familiarize themselves with skiing.

What advantages does “My Ski School Wimmelbook” offer my ski school?

My Ski School Wimmelbook offers several advantages:

  • It's a great gift for your young guests.
  • It strengthens the bond between your ski school and your guests.
  • It provides advertising space for your ski school and the region.
  • It can be used as a marketing tool.
  • It playfully conveys knowledge about skiing and safety.

How can I order “My Ski School Wimmelbook” for my ski school?

To order the search-and-find book for your ski school, you can contact support@waldhart.at directly or use our online order form. We'll be happy to advise you on the design options and ordering possibilities.