Sales Process: On the Way to Ticketless Sales
We all know that the sales process in ski schools can be made more efficient. At the WS Days, the consensus was clear: ticketless sales are the future. This shift not only reduces administrative burden but also significantly enhances the customer experience.
Quota Management: Unified Solution for Maximum Efficiency
The discussion on quota management led to a clear result: A global quota is key. By having both the online shop and the POS software access the same quota, we create transparency and avoid overbooking. This allows for flexible adaptation to demand and improves planning.
The Future of Online Booking: Customer-Oriented and Efficient
The importance of targeted online booking is growing. Today, customers expect a user-friendly and efficient booking platform. Features such as waiting lists and real-time information are essential. Additionally, the offerings should be personalized to meet individual needs.
Conclusion: Ready for the Future
The WS Days 2024 showed that it's time to rethink the processes in ski schools. The ticketless sales process and global quota management are important steps in the right direction. Further development of online booking is also crucial to meet the rising expectations of guests. Now it's up to us to implement these insights and actively shape the future of the ski school industry.
Stay tuned and look forward to more exciting insights and innovations! Are you interested in optimizing the processes of your ski school? Feel free to get in touch and schedule an individual consultation with your consultant.