With classification videos available to your guests during online booking, you can prevent this uncertainty and make it easier to place them in the correct course level. The level videos give guests a clear idea of what to expect at each skill level, helping to avoid misunderstandings. At the same time, they strengthen trust in your ski school by providing important information and assistance even during online booking.
Success of Classification Videos in Pre-Assignment
The classification videos provided by Waldhart Software to ski schools have proven to be an indispensable tool for successful pre-assignment in recent seasons. They offer guests not only a visual representation of course content, but also allow both children and adults to make a more accurate self-assessment. The videos are not only informative but also age-appropriate, making it easier to identify with the different levels.
In addition to the level videos, a detailed description of the levels during online booking is important so that guests can better assess their skills. Another helpful tool is the Level Finder, such as the one used by Heli’s Ski School.
Benefits of Pre-Assignment for Guests and Ski Schools
By pre-assigning course participants, you and your guests save valuable time, as the assessment on the first day of the course is completely eliminated, allowing the lessons to start directly. The first day of the course is therefore much more structured, which is especially appreciated by parents.
Moreover, pre-assignment creates transparency for customers by providing information about group assignments and the respective ski instructors in advance. This allows customer preferences to be better considered during assignment, which further increases the satisfaction of the participants.
The Future of Course Assignment: Automation and Individualization
Clear criteria and priorities are essential for efficient pre-assignment. In addition to skiing ability, age and language also play an important role. To further optimize the process, we are working on developing automated pre-assignment systems. In the future, these systems will not only take individual customer preferences into account but also ensure a balanced distribution of ski instructors across the different groups.
Optimize Your Pre-Assignment with Us
Videos and automated pre-assignment systems are a promising approach to improving course assignment. They not only help meet the needs of course participants better but also enable your ski school to use resources more efficiently and sustainably improve the learning success of students.
Do you want to benefit from the advantages of classification videos and take your ski school to the next level? Contact us for more information.
We are also happy to assist you with configuring the scheduling.
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